Common Questions and Answers
Welcome to our Frequently Asked Questions Page, where we try to answer your most common questions.
What is Splitflask?
Splitflask is an innovative dual-compartment (dual-chamber) insulated beverage container designed to carry two different drinks simultaneously, without mixing them or having them leak. This unique insulated cup allows users to enjoy the convenience of having both their favorite beverages on the go, whether they're hot or cold, thanks to its insulated compartments.
How does Splitflask work?
Splitflask utilizes a dual-compartment design, each with its own separate lid, allowing users to fill, access, and consume two distinct beverages from the same flask. The compartments are insulated, ensuring that each drink maintains its temperature for extended periods.
How do I use the Splitflask lid correctly?
To make the most of your Splitflask's temperature-preserving capabilities, it's essential to use the lid correctly. Here’s how:
Proper Lid Alignment
Begin by aligning the lid accurately with the top of the Splitflask. You do this by starting with the straw section to the left of the Splitflask logo, and then you press down and twist the lid a quarter turn clockwise to lock it in place. Correct alignment is key to ensuring your beverages stay at their intended temperatures for as long as possible.
Silicone Strip Positioning
Find the silicone strip on the underside of the lid. This strip is engineered to create a tight seal with the cup, which is vital for temperature maintenance. So make sure the silicone strip perfectly aligns with, and sits on tip the center divider that divides both chambers in the Splitflask cup.
Center Divider Alignment
Align the silicone strip so that it matches up with the center divider inside the cup. This precision ensures that the beverages in both compartments remain isolated in temperature.
Securing the Seal
With everything aligned, secure the lid. The silicone strip should now effectively seal each section of the cup, preventing any thermal exchange and keeping your drinks at the desired temperature for extended periods.
Here's a helpful video:
Why is my Splitflask lid difficult to open or close?
The snug fit of the Splitflask lid, including the slightly oversized silicone rim, is by design to prevent leaks both inside and out, as well as to minimize thermal transfer between the flask's chambers. If you're finding the lid particularly tough to open or close, it's likely due to this intentional tight seal. To ease this, try soaking the lid in hot water for about 15-20 minutes.
This process will slightly shrink and soften the silicone, making it more flexible, and thus, easier to manipulate. This adjustment not only facilitates smoother operation but also helps in achieving an optimal seal, ensuring your Splitflask continues to efficiently maintain your beverages at their ideal temperatures. Additionally, repeatedly screwing on and off the lid will help to work in the silicone, making it easier to open and close over time.
What makes Splitflask different from other flasks?
The key differentiator of Splitflask is its ability to carry two beverages at once in a single, easy-to-carry container, and also maintain the separate temperatures of each beverage for hours. Unlike traditional insulated tumblers and water bottles that cater to only one drink, Splitflask offers versatility and convenience for those who require multiple hydration or beverage options throughout their day, otherwise commonly referred to as a Beverage Goblin.
Can I carry hot and cold beverages in SplitFlask at the same time?
Yes, you can. Splitflask is designed with insulated compartments that maintain the temperature of your beverages, allowing you to carry hot and cold drinks simultaneously, while slowing down the effect of one temperature on the other and allowing you to enjoy your beverages at their preferred temperatures for a longer period of time.
We are currently on 'Version 1' of Splitflask with the goal of increase the temperature retention of hot and cold simultaneously. Here is a chart of the Splitflask Version 1 temperature retention.
Is Splitflask environmentally friendly?
Absolutely. Splitflask is made with sustainability in mind, reducing the need for multiple disposable cups and bottles. By using Splitflask, you're doubling your contribution to reducing single-use plastic bottles and cups, thereby reducing waste and helping to promote environmental sustainability.
How Does My Purchase Make a Difference?
With every order you place, you're contributing to something bigger than just a purchase. A portion of your payment is dedicated to our well-building initiatives in Africa, aiming to supply indispensable clean water to communities that desperately need it. By choosing our products, you're not just making a selection for quality; you're also becoming a beacon of hope and health for countless individuals. Your support is instrumental in transforming lives through the gift of clean water.
How do I clean my Splitflask?
Splitflask is designed for easy cleaning and is dishwasher-safe. Each compartment can be accessed separately, allowing for thorough cleaning by hand with warm, soapy water. If using a dishwasher, we recommend placing your Splitflask in the top rack for best results. We also recommend thoroughly hand-washing Splitflask after each use to keep it in optimal condition.
Is Splitflask leak-proof?
Yes, Splitflask is designed with a leak-proof lead that effective seals both compartments, ensuring that your beverages stay don't mix, are secure and spill-free, whether you're at the gym, in the office, or on the move. The Splitflask airtight lid also helps to trap the temperature i each chamber and reduce the thermal interaction between both chambers.
Can Splitflask be used for beverages other than water?
Definitely! SplitFlask is perfect for a wide range of beverages, including coffee, tea, sports drinks, slushes, smoothies, wine, liquor, chasers, and more. Its versatile design makes it ideal for hydrating in any situation, catering to all your beverage needs.
How long can Splitflask keep beverages hot or cold?
Splitflask is designed with high-quality insulation and materials, capable of keeping cold beverages chilled for up to 12 hours and hot drinks warm for up to 4 hours. However, the exact duration will depend on the external temperature and the initial temperature of the liquid.
Here's is a helpful chart that outlines the Splitflask's temperature retentions for all beverage configurations.
Where can I purchase Splitflask?
Splitflask can be purchased through our online store, Amazon, and selected retailers. Be sure to visit our website for the latest information on availability, pricing, and any special promotions.
How can I provide feedback on my Splitflask?
We greatly value your feedback and experiences with Splitflask. Please feel free to reach out to us via our website's contact form or directly through our customer service email. Your insights help us to continually improve and innovate our products.
By addressing these common questions, Splitflask aims to enhance your hydration experience, offering convenience, versatility, and a commitment to sustainability.